Delivery and return policy

United States Standard Shipping - $12 USD

  • Estimated Delivery 4-7 working days. *Once your order has shipped.
  • Free Standard Delivery on orders $100

United States Expedited Shipping - $30 USD

  • Estimated delivery 3 working days. *Once your order has shipped.
  • Free Express delivery for orders over $150 USD

 

Canada Standard Shipping - $15 USD

  • Estimated Delivery 4-7 working days. *Once your order has shipped.
  • Free Standard Delivery on orders $100

Canada Expedited Shipping - $35 USD

  • Estimated delivery 3 working days. *Once your order has shipped.
  • Free Express delivery for orders over $150 USD

 

EU and International Orders Standard Shipping - $50 USD

  • Estimated Delivery 7-10 working days. *Once your order has shipped.
  • Free Standard Delivery on orders $100

EU and International Orders Expedited Shipping - $85 USD

  • Estimated delivery 3 working days. *Once your order has shipped.
  • Free Express delivery for orders over $150 USD

 

RETURNS POLICY

IMPORTANT: With limited exceptions, returns are refunded via store credit redeemable on zydecoshop.com. ZydecoShop does not issue store credit for the original shipping charges.

With limited exceptions, we do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

Returns

  • Free 30-Day Return Policy

Online Returns Policy

Please be sure to send us your item(s) back in full accordance with our Return Policy:

  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn, unwashed, and have original tags attached.
  • After contacting our support team at support@ZydecoShop.com, an agent will create an unpaid shipping label and will send it to you to print and attach to the package.
  • Upon receiving the return and passing inspection, support agent creates a store credit for the customer to use for purchasing an exchange, etc
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  • Returns are processed within 5-7 business days after your item(s) are delivered to us.

 

Frequently Asked Questions:

How do I know if my order has shipped?
You’ll receive an email confirmation along with your tracking number. Check your spam folder just in case, as sometimes they may end up there!

Can I make changes to my shipping address?
Once your order has been placed, we are unable to make any changes to the shipping address.

Can you ship to P.O. boxes?
Unfortunately, we are unable to deliver packages to P.O. boxes at this time. 

What happens if my package is lost or stolen?
If your package has been lost or stolen please contact support@ZydecoShop.com immediately.

Can I cancel my order once it's been placed?
We are committed to shipping orders quickly, so, unfortunately, we cannot cancel orders once they've been placed. Once the package arrives, you can of course coordinate a return with us.